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FAQs

Common questions about Siaana Tech Services and ANAAIS technology.

What is the ANAAIS technology?

The ANAAIS technology comprises two digital tools: the mobile application ANAAIS designed for informal caregivers and relayeurs, both identified and referenced on the ANAAIS management platform. The ANAAIS management platform is intended for managers of community and medico-social organizations.

What is the ANAAIS system?

The ANAAIS system is an organizational and technological solution that allows informal caregivers to have respite at any time and with ease. The technological aspect is developed by Siaana Tech, and the organizational aspect is managed by the ASORA organization.

What does SIAANA TECH means?

In french the acronym is: "SIAANA is the verlan of ANAAIS. TECH refers to Technology."

What does ANAAIS means?

In french the acronym means: "Let's help our seniors and caregivers with Social Internet."

Who is the ANAAIS system intended for?

The ANAAIS system is intended for organizations in the community or medico-social field. For example, Family Community Organizations (OCF), Social Economy Enterprises for Home Care (ESSAD), Integrated Health and Social Services Centers (CIUSSS), non-profit organizations (OBNL), or social purpose organizations. These organizations must already provide respite to their service recipients (informal caregivers) and/or intend to offer them flexible respite.

What is flexible respite?

Flexible respite is a type of non-scheduled respite that can be associated with emergency assistance. The ANAAIS system is designed for organizations whose service recipients (informal caregivers) express a need or request for respite that is: Flexible (less than 24 hours), atypical (evenings, weekends, outside office hours), one-time (non-recurrent), short-term at home (3-4 hours on average), with a short response time (emergency or crisis situation), and at home.

My service recipients, informal caregivers, do not express a need for flexible respite. On what data do you rely to assert that the needs and requests are for these types of services?

Burnout is not anticipated. It is entirely possible that your service recipients may not express such requests, especially if you do not offer more flexible services. It would be best to survey informal caregivers.

am a manager. I want to benefit only from the ANAAIS mobile application (without the ANAAIS management platform) for my service recipients. Is this possible?

No, it is not possible; the tools are intertwined and essential to each other. The ANAAIS application is a tool directly connecting the caregiver and the informal caregiver. As a manager, you are responsible for monitoring respite missions and ensuring their quality, which the ANAAIS management platform allows in real-time. Additionally, with the management platform, you can automate billing, accounting, statistics, satisfaction indicators, all in real-time. The management platform allows you to generate relevant reports for your funders and Board of Directors. It's a time and efficiency gain.

What is the difference between need and demand?

Demand is the expression of the expectation or need by the informal caregiver. Need is a sense of lack that is not always expressed. When informal caregivers express a respite request, they often have reached their limit and are in a state of exhaustion. It is important to prevent this state and provide respite promptly.

Who is the ANAAIS system intended for?

The ANAAIS system is intended for organizations in the community or medico-social field. For example, Family Community Organizations (OCF), Social Economy Enterprises for Home Care (ESSAD), Integrated Health and Social Services Centers (CIUSSS), non-profit organizations (OBNL), or social purpose organizations. These organizations must already provide respite to their service recipients (informal caregivers) and/or intend to offer them flexible respite.

What type of organizational manager is the ANAAIS system designed for?

Managers of these organizations must be visionary, leaders, and committed to addressing the needs and requests expressed by informal caregivers.

How much does your technology cost? Is it possible to have a demonstration?

You want to learn more about our tools, write to us.

I am a caregiver, I need respite, how can I benefit from your application?

We strongly suggest you reach out to your CIUSSS or your local community organization. To benefit from our application, you need to be referred by the organization to which you are affiliated. This organization must have a usage license for our technology.

Who are the relayeurs?

A relayeur is a person who steps in for the informal caregiver to allow them to take a break. The relayeur in the ANAAIS system is a self-employed worker identified and trained by ASORA to respond to specific respite requests from informal caregivers, based on their availability.

I am a manager. I would like to benefit from the tools but without the organization, is that possible?

The ANAAIS system is primarily a philosophy that needs to be embraced by organizational managers. It's not just about downloading an application and a management platform; it involves guiding the non-profit organization (OBNL) through organizational change to enhance efficiency and better fulfill its mission towards caregivers. Implementing the ANAAIS system in an organization requires leadership, vision, and a willingness on the part of managers. They need to be supported in a process of organizational change, which can only be effectively achieved through a dedicated structure for this purpose.

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